This Privacy Policy explains how Listingly (“we,” “us,” or “our”) collects, uses, and protects personal information through our website, listingly.app (the “Site”), and any related services or tools provided (collectively, the “Services”). “You” refers to any visitor, user, or client engaging with our Site or Services. We value your privacy and are committed to protecting your personal data.
Who we are. Listingly is operated by [LEGAL ENTITY NAME, e.g. "NextVector Ltd", company number [COMPANY NUMBER], registered in England & Wales at [REGISTERED OFFICE ADDRESS]] — the data controller for the personal information described in this policy. We are registered with the UK Information Commissioner's Office (ICO), registration number [ICO REGISTRATION NUMBER]. Contact us at hello@listingly.app for any data protection query.
1. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal, technical, or business developments. If we do, we’ll revise the “Last Updated” date and notify you as required by law.
2. Information We Collect
a. Information You Provide
We collect information when you:
- Request a free sample video or make an enquiry
- Send us a listing link or property photos and assets
- Communicate with us via forms or email
- Make a purchase or request paid services
Examples include:
- Name, email, phone number
- Agency name and property/listing details
- Billing address and payment confirmation (via third-party processors)
- Uploaded media and listing inputs
b. Automatically Collected Data
When you interact with our Site, we may collect:
- Browser type, device ID, IP address
- Session timestamps and navigation patterns
- Cookies and analytics data
We use tools like Google Analytics to optimise performance and user experience — and only after you consent (see Cookies & Tracking below).
c. Third-Party Sources
We may receive personal or usage data from:
- Payment processors (e.g., Stripe)
- Form and email providers
- Analytics partners
3. How We Use Your Information
We use your data to:
- Provide our Services, such as producing branded property videos from your listing photos and delivering them in every format
- Improve our platform, services and tools
- Communicate with you (support, updates, or offers)
- Comply with legal obligations
If you’ve consented, we may use your contact details to send marketing updates. You can opt out at any time.
4. Cookies & Tracking
We use cookies and similar technologies to:
- Remember your consent choices and maintain sessions
- Analyse usage patterns (only with your consent), using tools such as Google Analytics
- Display advertising on some pages via Google AdSense (only with your consent)
Consent. Cookie and tracking consent is managed through Google's certified consent message (a Consent Management Platform). Analytics and advertising tags load in a consent-denied mode and do not store cookies or use your data for measurement or ad personalisation until you accept. You can give, refuse or change your choice at any time via cookie settings, or disable cookies in your browser settings (which may affect functionality).
Advertising. We use Google AdSense to show adverts on some pages. Google and its partners may use cookies to serve and measure ads; with your consent, ads may be personalised based on your prior visits to this and other websites. You can review how Google uses data at policies.google.com/technologies/partner-sites and manage personalised advertising at google.com/settings/ads.
5. Sharing Your Information
We only share data when necessary:
- With trusted service providers (e.g., web hosting, analytics, file storage, form handling)
- For legal compliance (e.g., responding to lawful requests)
- If you’ve explicitly authorised us to
We do not sell your data or share it with advertisers without consent.
6. Data Retention & Security
We retain your data for as long as needed for business, legal, or operational purposes. We follow industry best practices to secure your data, but no system is 100% secure.
7. Your Rights
Depending on your location, you may have rights including:
- Accessing or correcting your data
- Requesting deletion of your account and information
- Opting out of data processing or marketing
If you have a Listingly Studio account, you can download all your data and change your marketing preferences yourself under Account › Settings, and request account deletion there — we action deletion requests within 30 days. You can also email us at hello@listingly.app for any data request. You have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
8. International Data Transfers
We may process your data outside your country, including the UK, US, or EU. When we do, we use legal safeguards like Standard Contractual Clauses.
9. Contact Us
Questions? Contact our team at hello@listingly.app.